Tickets
Managing your ticket sales has never been easier
With Tickets you digitize ticketing, automate processes, and offer your customers a fast and secure purchasing experience.
With Tickets you digitize ticketing, automate processes, and offer your customers a fast and secure purchasing experience.
Sengerio simplifies every stage of ticketing, from purchase to validation, to provide your customers with a modern and smooth service.
Personal card for each passenger
Easy configuration of concessions
Management of multiple networks and transport operators
Possibility for passenger to request invoice
Instant registration of point of sale payments
Integration with multiple providers for online payments
Customizable online sales portal graphics
Secure access via dual factor authentication
Modesti Emanuele
Head of Ticketing and Resellers, Tiemme Spa
Since December 2024, we have been using Sengerio software for the complete management of ticket sales activities for our Local Public Transport services, divided into three main areas of operation:
In each of these areas, the platform has proven to be highly performant, reliable and extensively customizable, responding accurately to all our operational needs, both in terms of sales and reporting. Despite the complexity of the system we manage-with nearly 11,000 different fares and some 267,000 relationships between fares and routes-the software provides excellent fluidity of use, effectively supporting both sales and management and updating operations (such as fare changes and reporting production).
Absolutely! Importing fare areas, leg rules, and fares is a quick and easy process thanks to Sengerio’s Excel import feature. By using the predefined data templates, you can quickly upload all the necessary information, saving time and reducing the risk of errors.
Yes, exporting the list of issued tickets to Excel is a standard feature in Sengerio. This capability also extends to all other lists, such as those related to payment requests and cards, giving you complete control over your data.
Yes, sales points have access to the dedicated Sengerio Ticketing app (ticketing.sengerio.com). This allows them to customize buttons for quick issuance of the most requested tickets and to view the list of sold tickets and payment requests.
Yes, Sengerio allows sales points to print tickets. Printing is done on numbered paper, specifically assigned to each sales point. With each issuance, the system automatically deducts the corresponding ticket number from the assigned stock.
No, only Zebra printers are allowed. This limitation is necessary to ensure reliable control and traceability of tickets printed through Sengerio.
Yes, staff can issue tickets on board using the Sengerio Ticketing app (ticketing.sengerio.com) from a smartphone. Tickets can be printed with a Bluetooth printer or sent to the passenger via email.
Integration is done by activating and customizing your own portal from the Sengerio backend, with your company’s colors and logo. The portal will be available on the custom domain my.example.com. You just need to add the portal link to your website to allow customers to purchase from a PC or smartphone.
Absolutely. For efficient and secure ticket inspection on board, staff have access to the Sengerio Verifier app (verifier.sengerio.com). By scanning the QR code, the app provides real-time information on the ticket’s validity and displays any associated card, complete with photo, for faster verification.
With Sengerio, tickets can be activated on board in two main ways. Passengers can activate their ticket simply by holding the QR code up to the validator reader installed on the vehicle. Alternatively, staff can activate tickets by scanning the QR code directly with the Sengerio Verifier app (verifier.sengerio.com).
