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  4. Insert an issue on the road in a booking

To insert an issue on the road, click the Issue button that you find in the Route tab inside the booking.

insert issue on the road in booking - button

Enter the various data such as, for example, the type of incident and its level of severity.

insert issue on the road in booking - window

All the issues on the road created are reported in a list in the Route tab, marked by the lightning icon

insert issue on the road in booking - list

To view all the bookings in which there is an unresolved issue on the road, you can, from the bookings list, show the column issue on the road and use the appropriate filter.

insert issue on the road in booking - booking filter ni booking list

To signal a resolved issue, or to specify the solution, set the status to Closed.
Doing this, the item in the list will be evident in green.

insert issue on the road in booking - status closed

Finally, to have a detailed report of all the issues, open and closed, click on the Issues on the road item inside the menu marked by the Road icon.

insert issue on the road in booking - menu item

Here, for example, you can export the information to Excel.

insert issue on the road in booking - issues list

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